My first trip to Hatteras island. We rented the king suite to have more room and we were not disappointed. The room was clean spacious. Exactly what we were looking for. Right on the beach with the most beautiful sunrise I have ever seen We could sit on the balcony and relax watch the ocean and the fishermen. Short walk to the ocean. Great location close to restaurants, shopping, and lighthouse. I will be staying here again

We booked from 9/7 to 9/14 due to hurrican Dorian we were unable to check in until 9/11. So we asked to be moved to another unit to finish out the days that we missed. We took the travel insurance due to new management we were told that we would have to file for the 4 missed days and then pay for the additional days. We already paid tor the 7 days of our vacation and we had to 500.00 plus to move to a different unit to get all of our days...and now I have to file with the insurance company for the 4 days we missed to be reimbursed instead of them just moving the days. We were told it would void the insurance which we said would have been fine as long as we got our days. In the original unit it said linens included and we had towels and wash clothes but there was a washer and dryer on the bottom we were expected to wash them and to have them wash would cost extra (this was in one of the circle cotteges). I washed our towles and went to dry them...dryer doesn't work...called front desk had to take towels from our unit to the next one so I could actually dry the towels (was fixed the next day but I already did what I needed to at that point). Then we were to move to the new unit and were told we would be called so we could move in early. We were called they sent us to a unit that was not oceanfront when we paid oceanfront so we went back to the front desk and were told she mixed us up with the people downstairs. She said our unit needed cleaned and it would be an hour. We waited an hour and 15 mins...no call...back to the front desk we were told she called and left a message..best part was she verified my fiances phone number before we left....we finally got move into the unit (we stayed in the same unit last year) half of the kitchen utensils were missing. My fiance made steak and we had 1 steak knife to share...literally one thing after another with this place...We have been coming to the same place yearly. We won't be back next year...New Management sucks...