This is by far one of the worst hotel stays! Not sure how this is a Marriott property. To start just about everyone we spoke to had a similar experience. We arrived late Thursday, the first room the air wasn't working, room was musty, and tv didn't work, the front desk that was not at the desk, I had to go find her but was very nice, found another room that was very nice. The new room only had 3 pillows. We politely asked for 3 more to which front desk said they didn't have any. The shower filled up to ankle deep. The hot tub wasn't working, but no sign indicating a problem. Lazy River was nice. We got more pillows the second night after asking the third person. To complete our awesome experience, just kidding, the fire alarm went off at 6 am, my handicap mom had to try and evacuate her 3rd floor room in a panic for a thankfully false alarm (my husband, daughter and I were on first floor). It is very outdated hotel, which overall isn't a problem if kept up.

We booked through Expedia so the front desk said there was nothing they could do to reimburse us for our filthy room. The mattress was visibly stained, the carpet was stained, the shower had mildew and the coffee pot wasn’t cleaned from the last guest. I expect more out of a Fairfield but what we ended up with was something you might find at a lower class scary hotel. Very disappointed in the customer service I have received as well. I was told to email the GM, which I did twice,but haven’t received a response. You do not want to stay here!!