The service was great and what you would expect from an Andaz hotel and a Hyatt. However, the room was horribly designed with a large plate of glass next to the bed. Can you say, hazard at night when the room is dark or dimly lit? Also, the bathroom configuration was such that you had a walk a short distance to grab a towel.

Stayed 5 nights in a king deluxe room.

Pros: the location in the Gaslamp district is excellent, free water and snacks, clean linens, easy check In and luggage storage, good housekeeping, tons of counter space in bathroom.

Cons: no drawers, weird bathroom setup (no door, curtain to stall accessible in bedroom), low water pressure and soft water, ice “machine” is a freezer with frozen blocks of ice you need to break up yourself. The street is also noisy but frankly, that didn’t bother us even on a busy Saturday night.

So-so: The fitness facility is modest and has no view to speak of. The rooftop patio, where we enjoyed drinks one evening, is inviting with couches and heaters, but be aware that the view is of the tops of other buildings.

Summary: The deal breaker for me was the shower pressure and soft water, which frustrated me. I felt slimy after much washing and it made hair washing an ordeal. For the price, I will see what else I can get next time in the area.