Every member of the staff went out of their way to make my family have a good experience. They accommodated requests for blankets and other items in an timely and polite manner. They even went as far as to entertain my toddlers as we waited for breakfast to start. The food was plentiful and diverse and included options for a family member with allergies. The driver was friendly and helped us find were we needed to go. It was only a short drive to the subway station or a $10 or less Uber/Lyft/Taxi to the center of Boston. There was FREE parking and a full breakfast. Best deal in town. There was no remodeling going on and our room looked amazing and had all the extras. The bed was very comfortable. It looks like they will be adding a more complete kitchen in the basement, but the rest of the hotel is done. The hotel is across the highway from the local police station. I don't usually leave reviews, but after reading so many mixed comments and having such a good experience I wanted to share.

Staff and shuttle are very accommodating. Friendly and happy to serve you. Call for a return trip with shuttle and they quickly help out. Have stayed often and have had excellent accommodations. Breakfast in the morning is good. Coffee around the clock and cookies in late afternoon. Clean rooms and beds are very comfortable. Free parking around the premises.Staff all are very friendly and helpful. Have enjoyed each time we've stayed.
The only downside is that there are many homeless near and around the area of the hotel. It is a little shady once evening comes.