I was in Spokane to be with my wife, who was in the Sacred Heart Hospital in the cardiac unit. Naturally, I was incredibly concerned and overly distracted. The staff at the front desk and breakfast bar staff were the best I've ever encountered at a hotel. They went above and beyond to make my stay as comfortable as possible considering the reason I was in Spokane. You can have the best looking hotel in the world but without a great staff it's nothing. Best Western, City Center Spokane is the BEST.

The only positive employee we met was the lady who prepared the breakfast. She was friendly and very welcoming to all, especially to visitors who spoke little English. She was the only saving grace to an otherwise horrible stay