We had a great experience staying at this best western hotel. The rooms are huge, the hotel is very quiet with thick walls, there is a great breakfast, and I loved all of the stone and brickwork everywhere. Very unique hotel and it’s also conveniently located with great restaurants around it. We will definitely stay here again the next time we are in Richmond!

Traveling back home from Florida...never sure how far we will get before we need to call it a night...we have stayed at the BW in Hopewell VA twice with no problems, but when I called to they had no rooms...so the next BW was this one in Richmond which had 4.5 stars....are u kidding me...I’ve never been so grossed out in a hotel room before..I’m a platinum member with BW so I do travel a bit....if I wasn’t so tired I think I would just left....we had room 247 in the second building...the hallway smelled of pot was the first clue that this was not looking good....there was more hairs in the room then on my head...the one bed had a big yellow stain on the mattress pad and hair and stains on the sheets like they had already been used before we got here. I don’t want to sound too picky but I’m not into catching something from a dirty room....I’m hoping I can sleep but I will be letting the front know about this issue