We suffered with the altitude so on arrival and check in could have done without being on the fourth floor as there is no lift! Apart from that, the staff were very friendly and helpful. The room was a decent size, clean and comfortable. However we were freezing both nights and there appears to be no form of heating (or air con if it ever gets hot). Good location and all in all a good choice for a couple of nights in Cusco.

The staff did everything they could to make my stay a pleasant one. I arrived early in the morning and they got a room ready by 6am. The breakfast is served on the top floor is superb. The 360 degree view of Cusco is spectacular. It is hard to say enough good things about the hotel and its staff.