by Julie Bielenberg
Comfort Inn Elko is located just off of Interstate 80 at exit 303 and nearby points of interest as the Elko Convention Center and Visitors Authrority, Barrick Goldstrike, Newmont Mining Corporation, Ruby Mountain Balloon Festival, Ruby View Golf Course, Elko Mining Expo, National Basque Festival and National Cowboy Poetry Gathering. Families most enjoy the indoor heated pool, sauna, exercise room, guest laundry facilities and, of course, the complimentary daily hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All guestrooms come standard with refrigerator, microwave, TV, hair dryer, iron and ironing board, and some rooms also feature a whirlpool. This is a smoke-free hotel, there no pets allowed on the property, and for corporate travelers and planners, there is meeting space onsite.
Our Editor Loves
- Indoor pool and fitness center
- Complimentary daily breakfast
- Location to area attractions
- Horse Back Riding
- Water Sports
- Free Breakfast
- Free Wi-Fi
My wife and I stayed one night on the way home to Minnesota, all we wanted was a clean room and somewhere that had a treadmill and a hot tub... The clean room was about the only decent thing here. First off, the place is very dated, our room looked old, wallpaper was peeling and the heater made too much noise...
After settling in we decided to check out the fitness room.. this was dismal at best and should NOT be used as it is, all of the equipment was very water damaged and rusty (see photo).
Defeated by that, we decided to use the jacuzzi for a while, it looked clean and felt fine while we were in it, but after getting out, we noticed the white liners of our bathing suits had been turned dark red, our skin began to burn and kept burning even after showering. When we reported this to the front desk they just said it was probably due to a new chemical cleaning tablet added that morning and apologized.
The bed was comfortable and we slept fine, this was the highlight of the stay.
Breakfast had a large selection which was nice as well, but due to the issues we had I would not recommend staying here, especially for the price we paid.
I have stayed at Comfort Inn in Elko, NV three times in the last year. One of the main reasons is the outstanding customer service given by Dottie.
This particular visit Dottie was handling not only the service desk but preparing the kitchen area to service the guest breakfast. She was most helpful but most importantly kind and customer focused.
I hope the management recognizes what an asset she is to daily success of the hotel.
I hope to see Dottie again on my next visit.
Theresa Bradley & Tim Olson