by Diana Lambdin Meyer
For those who prefer to stay in the suburban Johnson County area, the Crowne Plaza is easily accessible off of 95th Street and includes an onsite restaurant. In addition to packages that offer discounts to KC Royals and Chiefs games, Worlds of Fun theme park and the Schlitterbahn Waterpark, the Crowne Plaza caters to American Girl fans with a package that includes a bed for the doll and a nighttime delivery of milk and cookies.
Our Editor Loves
- Perfect suburban area for families
- Onsite restaurant
- Family attractions and activities nearby
- Onsite Dining
This is a difficult review to write. The Radisson in Lenexa/Overland Park is a nice hotel that's generally representative of the Radisson properties in suburban locations, with some things really well done and a few things not quite up to snuff. The latter did not bother me at al, although I noticed them, and for some they might be disdainful.
Let's start with the location. I found it incredibly convenient, right off the freeway. Moreover, there's a Costco with a gas station kitty corner across the freeway and the main overpass, a Costco with a gas station, great for filling up that rental car that you'll need. Yes, it's a ways from downtown Kansas City, but not all that far. I was visiting for a softball tournament, one that was being played in 3 far-flung locations, and as it turns out, one of the locations was about 10 minutes from the hotel.
Check in was easy and the people at the front desk were very, very nice. This is your typical low-rise hotel with a few dozen rooms spread out across a few floors in two wings on either side of the lobby. There were some slightly puzzling doors that I had to get through to find the hallway to my room. The doors were clearly ancient, and did not always close all the way, and I could see an old paint job on the doors. The hallway, OTOH, newly refreshed in bright blocky colors.
The room itself was quite nice. Roomy, the bed was comfortable, the desk plenty large, with good lighting, and an extra lounge chair and settee. The pillows were a bit soft. The TV was about average, but I was not able to go directly to a channel by entering a number and so could only use the Channel UP and Channel Down buttons, which gets annoying with the typical hotel practice of having TVs start up on the same channel, rather than on the channel it was left on when powered down. Everything in the room seemed nice and clean. A bit of traffic and train noise, but not all that bad. The climate control worked well and was reasonably quiet.
The bathroom was a different story. It was clean, although the toilet seat cover had a bit of old staining. But the bathroom itself was remarkable small. The door almost hit the front of the toilet when it swung open, and when it did, it swung in front of the shower, so you basically had to nearly close the door to take a shower, leaving the bathroom more steamed up. There was a good amount of counter space though.
Also, the WiFi just worked, exactly how it should. And not slowly either. Radisson did an excellent job here.
The (free) breakfast was a high point. I'll sum it up in 3 words: What. A. Spread. Scrambled eggs, usually some potato, sausage, bacon, fresh fruit, biscuits, gravy (although thin and with no discernible sausage in it), cereal, toast, muffins, several types of juice, and coffee and tea. And an automatic pancake maker. That's right, push button, get two piping-hot, freshly made pancakes. And the staff there kept everything full and fresh.
The pool was nice. It was also awesome to have available in the late afternoons after a grueling day of softball in the heat. It's an indoor pool, not really large, but still quite refreshing. There's also a hot tub I didn't try. There were some missing/broken tiles and other flooring in the lobby area and around the pool, which is almost certainly part of the renovations that are going on, renovations that other reviewers have noted. I saw other construction materials at times, and let me make it clear that this work never, ever bothered me during my stay, even when I was walking near an area where work was being actively done.
The lobby area itself is HUGE. There's a lot of space to just hang out, and that space has ceilings that are way high with lots of windows.
Parking is OK. It's not exactly a really walkable neighborhood, but I did take a walk one day toward the east where there are several shopping centers and strip malls, mostly looking for a place to eat. Lots of chain restaurants in the area, so if you want familiar food, you're likely to be happy.
I don't know when this building was build, but it's clear that Radisson is trying to put a veneer over the "old" that can still be seen in places. That's fine, because the bones seem to be quite good, but there will still be some people that will profess annoyance that it is not pristine. Me, I don't care quite so much about that, and for what this properly does right, I found it to be a very nice stay with great value.
Nice hotel for a weekend getaway. Our kids loved the pool area. The common area was large and spacious with many things to do. From the moment we walking in the door the staff was welcoming and helpful. The room was large and clean. The bed was very comfy. Loved this hotel. Will return in the future.