by Terry Ward
Located just 15 minutes from Miami International Airport and atop the Brickell City Centre, EAST Hotel is a vibrant, luxurious and ultra-modern hotel that is great for families who are after a sunny holiday with lots of urban interest. The hotel has four pools spread across its enormous outdoor pool deck. And the over 350 contemporary guestrooms include eight suites and 89 residence suites, all with floor-to-ceiling windows, a walk-in rain shower, kitchen and laundry facilities and complimentary high-speed internet access. Close by, enjoy premium retail shops, a movie theater and several restaurants.
Contributing to a great night’s sleep are soundproof and allergy-free rooms with spectacular views of the city below. In short, it’s a perfect choice if you’re looking for comfort and sophistication in one spot. And more good news – pets are always welcome here.
Our Editor Loves
- Soundproof rooms
- Amazing views
- Central Miami location
- Family Room 5+
- Free Wi-Fi
- Onsite Dining
For the price, this hotel misses the mark in several ways. Instead of trying so hard to be technologically advanced, they should spend more time on customer service. It was like pulling teeth to get the information about the parking garage as I'm sure they would rather you spend a slightly higher amount and use the valet. The lights worked intermittently and even shut completely off a few times while I was in the room. The elevators are tricky since you use your room key and get an elevator "assigned" to you. You have no options to push specific floors once in the elevator. What was really surprising was the lack of a regular refrigerator in the room; it's not for lack of space. The beds were not comfortable and the area with the table and bench had no outlets so you couldn't easily work there. There isn't any privacy for the bathroom & shower. I could not get the phone to work so went downstairs to inquire about room service. Instead of helping me place an order right there at the front desk (good customer service), they told me how I could go back up to my room (29 floors) and call them and THEY would put me through to in room dining (bad customer service). I ultimately gave up and went out to eat. Too many issues for the price, especially given the horrible traffic downtown.
It’s one of the best place in Miami would recommend every single friend of mine to visit East Hotel is just unbelievable...!!!!!!
Friendly staff perfect location an yes the do have a lovely roof top bar called Sugar’s which I personally love so yes please do check it out.....!!!!????