El Cid El Moro Beach Hotel

Av. Camaron Sabalo S/N, Mazatlan, 82110

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1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
  • Close

TripAdvisor Rating

Overview

This beach hotel is absolutely full of activities for guests. The nearby beach has opportunities for diving, surfing, kayaking, sailing, and swimming. There’s also golfing, mountain biking, hiking, and volleyball. All-inclusive rates are available as well as golf packages. Parents can take the kids to the kid’s club for supervised activities, or hire a babysitter. Families will enjoy the one-bedroom suite with two king beds and one double sofa bed that can accommodate up to six guests. Suites also include a balcony, kitchenette, private bathroom, and air conditioning. Extra beds and cribs are available.

Our Editor Loves

  • Children's pool
  • Kid's club
  • All-inclusive rates

Family Interests

  • All Inclusive Rates
  • Beach
  • Bicycling
  • Golf
  • Hiking
  • Sailing
  • Water Sports

Family Amenities

  • Babysitting
  • Children Programs
  • Cribs
  • Family Room 5+
  • Free Wi-Fi
  • Kids' Pool
  • Kitchenettes
  • Laundry
  • Onsite Dining
  • Pool
  • Refrigerator

Reviews

Not quite a 3-star property!

by ala13

See below our comments regarding the condition of our room upon check-in. This report was sent to the management of the resort by email instead of filling out the Room Maintenance Report card left in the room as there wasn't enough space on the card.

1. Dirty floors, apparently not cleaned properly for a while, particularly in the bedroom (I can provide a picture of my socks after walking on the floors barefoot right after we checked in).

2. Greasy pan placed in cupboard; dishes, glasses and utensils needed washing before use.

3. The kitchen counter, tables and other surfaces badly needed wiping.

4. Hot plates - Illegible dial setting.

5. Leaky showers; also, unable to regulate temperature.

6. Stained blanket on the bed (close to the window) - removed immediately and used only the sheets to cover myself.

7. Dusty light bulbs.

And so on...

We could continue listing the problems and include a review of the non-existent safety and security precautions; however, we will stop here and somehow survive the week. According to the various reviews, nothing happens when the problems are reported, so why bother! For this reason, we declined maid service and had maintained the cleanliness of the unit ourselves.

avarage

by Explore47440

The hotel and unit require renovations and customer service was poor .
when we called for something needed in our unit, it took so long ..for someone to showed up.
we send clothing to the cleaners, and one blouse was ruined..
cleanness of the unit was poor.

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