I’ve stayed here many times and have always been highly satisfied but this time around things were a little off. Arrived very tired at 4:30 hoping to change before dinner & was informed no rooms were ready. OK I accept that that happens so I just went to dinner first. Came back around 7:30 & was checked in but not to the King Corner Suite I reserved. I was told that one night’s parking would be credited for not having the room ready, upon looking at the bill later, this didn’t happen. Also looking at the bill I was charged at the rate I reserved at...which was disappointing because I did not receive the room type that I originally reserved (King Corner Suite). As a HH Gold Member I expected a little bit better in that area.

Everything else was great about the stay (breakfast and reception were great as always) but the room type issue and failure to credit parking due to no room being available for a 4:30 arrival left me with a sour taste this time.

Stayed here for a quick overnight prior to leaving for cruise. Hotel was spacious enough for 2 adults and 4 preteens. The breakfast buffet was right on spot prior to us hitting the road for cruise port.