Visited on our Vermont leaf viewing trip, both coming and going. Typical Fairfield except for the exceptional staff. Upon checking in late afternoon and having problems with our registration, Kats dealt with the issue calmly, professionally and to our satisfaction. She was under pressure with the four of us and other guests trying to get a bed. She was cool under pressure and happily helping all of us.
Then on our return trip to Albany, we were greeted by Rob the manager. What a helpful, fun, efficient manager....a prize in the hospitality business. We were not initially impressed, but after three days we treasured our experience.

Our touring family was delighted with their remodel. Really pleasing colors and decorations. Very comfortable rooms and bedding. Bathrooms spotless and abundant hot water. Our breakfast was well stocked and satisfying. Great staff attended to all our needs.