Check-in was smooth and friendly. We stayed one week for business/conference. The suite was quite spacious but the whole design looked already a bit "outdated". As in many American hotels you have carpets all over, they do not look always very clean... Bathroom had all you need but again looked a bit old-school.
Breakfast in the Restaurant was good but far to expensive for the offered quality.
The Spa offered good quality treatment.
The pool area lookd nice but due to weather conditions we could not use it.
It was not clearly communicated that there is a "house car" available, we only heard about it at the end of our stay from colleagues.
The Hotel Bar offered a nice variety of drinks and bar food - again the prices seemed very high.

The Four Seasons Houston is always an amazing experience. The facilities are beautiful and the room and beds are very comfortable. The staff is professional, friendly and always helpful. The best hotel experience and highest level of service.