Stayed here to attend an event at the State Farm Arena. It was a perfect location for that. We arrived and at check in they gave us each a mimosa. Went right up to our room. Room was a little dated, but it had every that we could need. They had a free wine happy hour and a nice small restaurant downstairs. It was a very short walk over for our concert and a quick walk back after. No need to hassle with Atlanta traffic. Great location for downtown events if you don’t want to worry about driving.

Had over 20 family and friends staying at the Glenn Hotel (Atlanta, GA) for a September wedding. We prepared Wedding packages for each room. We delivered the packages to the front desk to be handed out upon each guest’s arrival. On the second night, after learning that none of the guests received them, we made a simple inquiry to the front desk about the status of the packages. Mr. Uriah Myrthil, front desk employee, was quickly confrontational and dismissive to basic questions. We discovered the hotel was effectively trying to steal the wedding packages. After repeated lies, Mr. Myrthil finally had to “come clean” and provide the packages back to us. Mr. Myrthil indicated that it was indicative of the customer service the hotel provided.
The hotel did not offer an explanation for the attempted theft nor the confrontation that the front desk started in order to get our packages back. This is even after repeated attempts to get an explanation from the hotel directly, Marriot Elite Customer Service and escalated corporate customer service.