We've been coming to the Smokies almost every year for the last 30+ years. During that time we've stayed from Sevierville to Gatlinburg at motels, hotels and cabins. About 5 years ago, we came to this location and have never looked back. I don't even price or look at other hotels/cabins. The lobby area welcomes you like a warm and cozy cabin and the rooms are always fresh and clean. No industrial cleaning smell or fake flowery spray smell. Heat and air conditioning work very well. The breakfast is better than most Hamptons and the two ladies work hard to keep everything stocked. This is a very busy hotel but it was very quiet in the evening. There are also yummy cookies in the evening. We'll be booking next November's trip very soon!

Super friendly staff and clean hotel!! I’ve stayed here several times and it is consistently a good value for the area. They offer a free hot breakfast with a daily variety change.....plus they now have smoothy drinks and other veg/fruit drinks for breakfast. I didn’t get a gold member room upgrade BUT I still enjoyed my room (Oh & the beds are comfortable as well).