Warm welcoming and very friendly reception staff. Offered glass of Prosecco each on arrival . This was a nice touch. My wife and I have traveled extensively and stayed in some great hotels but this was right up there for style and comfort.Seamless check in. Room was beautiful and comfortable, complimentary bottles of water plus tea and coffee making facilities, lovely hotel easy and convenient location. My wife and I are already planning our next stay.

Very Nice Hotel. Comfortable and spacious room, and all the equipment and necessities you could expect from a 5 star hotel. The only caviat would be that except from the Tate Modern, it seems a little far from everywhere (about 1km walk more or less) so when it rains it can be somewhat uncomfortable to walk that distance.