Beautifully recently renovated rooms have all modern conveniences with a traditional Austrian decor. Service by everyone we encountered was truly 5 star. A high level of professionalism and pride demonstrated by everyone in all roles. A great 5 star hotel!

Hotel Goldener Hirsch is part of Marriot’s Luxury Collection Hotels. It is an upscale hotel that is in 2 historic buildings in the UNESCO area of Salzburg, right on the main walkway. Upon entering the lobby, one is warmly greeted. As a Marriot elite member, we were given a chocolate bar and then led to our huge room where they had to explain some things. The hotel had been recently renovated and reopened (they are still finishing up some things). Yet a few legacy things still existed. One was the light switches (which they claim were a legacy but were going to be replaced). To turn them on, you either turn the knob left or right, fast or slow…whichever works. We often gave up. The new toilets are “washer” toilets with a remote control for a cleaning process (we did not use this feature). But try to find the button to flush? Well, it took a few minutes. And the button stuck so we had to call in help (who came with a screw driver) to release the button so that we could flush. Yes, they are still working out the kinks. Then there is the expresso machine in the room. Thank goodness they gave us instructions on how to get hot water from it. Where is a normal hot pot that works easily? That all aside (and not enough to stop us from returning), the room was wonderfully comfortable and huge. The beds, the pillows, the slippers, bathrobes….wonderful. We had a deep tub (which we didn’t use, a shower, double sinks, magnifying mirror and, yes, more chocolate on our our pillows and chocolate with the in-room coffee/tea. Windows were doubled paned so keep out noise. As the AC didn’t seem to cool the room sufficiently, we opened up the windows in the shower/tub area which kept the whole space cool. The room had motion sensored under-cabinet lights which illuminated when you made your way to the bathroom at night or when you just walked by them. A very welcomed addition. Good wifi and good space. This is the place I want to return to if ever in the area.