If hearing people from all directions at all times of the night spitting, using the bathroom, flushing with water gushing through your walls, dragging chairs around and generally talking loudly outside your room, and a nightclub directly next door with pouring music all night long, this is the place for you.
The staff are great and the place is super clean and very well decorated.
The rooms are good for a solo person but would be cramped with any more and no bathroom door. The room has a musty kind of smell too which was fine after that initial sniff. Plenty of local people stay here with foreigners mostly on weekends.
Location is central and an easy walk to most places or you could take advantage of the Moto taxis directly outside who are waiting to take advantage of you.
Overall the noise and the sound of humans all around is the reason for my low stars. If I wanted to sleep in a hostel with a shower curtain separating me I would have. This place is really beautiful though and I feel very safe here. If only they had some insulation in the walls......

Service is to the point. Clean. Option to purchase breakfast. Reasonably priced. Nice lounge areas. Overall, great staff. Emailed them for reservations and they were prompt. They made it easy.

Don't expect room service type stuff. If you need something like a towel, ask but be persistent.

I give them a five because even after we came back from our journey to the Amazon, a few friends were staying there so we had our things in their room while we waited to go to the airport. We asked the front desk if we could schedule a taxi ride to the airport, one of the employees resisted but the other person scheduled it with no problem. This was the extra touch that made the holistic approach to our experience here. I would go back.

Our retreat center, Gaia Tree, recommended them. Thank you La Casona!