by Wendy Irvine
The Hyatt House Richmond-West sits in the back of the stunning outdoor Short Pump Mall and delivers amenities galore. The property offers rooms in several configurations, many with fully-equipped kitchens (including plates, glasses, and flatware), but all with a mini-fridge and microwave. An extensive, complimentary “morning spread” happens for breakfast in the elegant lobby and the second floor is home to a well-sized rooftop pool, whirlpool, elegant lounges and a breathtaking fire pit. The lobby is also the site of comfy seating nooks and the chic H-bar serves drinks and small plates. Wi-Fi and parking are free.
Our Editor Loves
- Upscale rooftop pool and whirlpool
- Lavish complimentary breakfast
- Vibrant destination-mall shouldering hotel
- Free Breakfast
- Free Wi-Fi
Up to date clean and very comfortable accomadations. All staff was efficiently, friendly yet professional. Bed was extra comfy, breakfast was tasty, entire place was very clean, and was a great nights stay. There were several wedding parties but the staff handled all the patrons well. Looking forward to another stay soon.
King Studio room was very comfortable, well laid-out, and aesthetically pleasing. There were a couple of minor nuisance issues in the room that I did not bother bringing to the attention of guest services, so I can't say how well they handled it because I didn't give them the chance. All the staff we encountered were friendly and efficient. The full breakfast offering was fresh and tasty.
I would definitely recommend this establishment and it would be my first choice when I return to the area.