Overall, satisfactory experience.

This is a convention and business hotel. Service was generally efficient and acceptable. Room was clean, front office check-in was efficient, wifi was included (but a bit slow).

If you're expecting Asian - type service, don't. Bottled water was not free, upkeep was a bit lacking (hallways looks worn out), elevators was noisy and slow.

The best hotel if you want to go to a niners game (which we were). Overall, an OK experience.

This hotel is nice. We stay every year for a dance convention. The staff is great! Food is good but a bit pricey. The service from the bar is good and friendly but a bit slow. Maybe could have planned for a little bit of extra staff?
One thing...the elevator got stuck but the management got it working as quick as possible and was able to offer an alternative elevator so we did not have to climb all the stairs.

Overall, I would recommend this hotel. Probably will bring my own snacks and just use the restaurant for breakfast and go offsite for lunch and/or dinner.

Breakfast Buffet was good.