This is just a small hotel but we really liked it. The staff are very very nice here and put themselves out to help you. The location is fantastic - very close to everything and yet not too busy. We asked for a quiet room and were given one that faced onto the lovely garden at the back, which was very quiet indeed. There are tortoises that live in the garden! The room was comfortable, the beds were good and the shower was good, although the room was not so spacious and the bathroom was a bit cramped. There was a good range at breakfast in a pleasant room on the top floor, and like the reception staff the cook there made a real effort with some extra touches. It's a mid-range hotel not a big fancy place, but if this is what you are looking for I would definitely recommend it.

We absolutely adored our experience here! Not only does it have balconies that see over the city and give you great views of the volcanoes, but the staff is friendly, the rooms are comfortable, and they have two tortoises!! The breakfast in the mornings was very large and diverse. It is within walking distance to everything in the tourist center. We especially appreciated Angela's hospitality, who was very helpful when I hurt my ankle!