Booked about 50 rooms for my wedding guests. For a hotel that specializes in hosting wedding guests, the front office is surprisingly disorganized. 90% of my guests did not receive any of the welcome package until they asked for it. Furthermore the hotel is in a horrible condition and severely dated. The rooms were also a little dirty, with air conditioning and heaters needing repairs. I truly regretted booking this place for my guests as it left them with a bad impression of Bali.

I would urge people to stay away. There's many better choices around the area.

We stay here for a few days each trip so that my hubby can get a good golf fix. You can walk to New Kuta golf course.
Accomodation is clean and service from all staff friendly and sharp. English is good. They have some young Balinese at the resort teaching all elements of hospitality, which I think is fantastic.
Pool and area is alway clean and lots of day beds and Bali huts for shade.
The La Spa was great very relaxing a little more expensive than off the street in Kuta but well worth the money.
Shuttles to the beach each morning and to the shops.
We will stay again.... ❤️