The resort itself is a very nice place. The rooms are spacious and a very nice bathroom. They have several pools including one for the kids. The resort offers 6 restaurants of differing foods. The main restaurant is a buffet style and open for breakfast, lunch, and dinner offering a very large variety of foods. The hotel staff are very friendly and accommodating. Some of the rooms are quite a walk to the pool or beach so try to get a room closer to either if you can. Of the six restaurants, three stand out as quite good and three are just mediocre foods.The only real problem we had with our room was with the maid service. For some unknown reason the maid kept taking our wash clothes and not replacing them causing us to have to call the desk at night and get some brought up. The other thing that was not pleasant was that the very first evening we arrived we were hustled into taking a 1 1/2 hour lecture about the time share rooms that they want to sell. We went and after listening to their speech, we said we wanted to take a couple of hours and think about it. They told us that we had to make up our mind right then or the price would be higher after we left. Needless to say, we did not make any purchase. All in all the resort is a nice place to vacation at a reasonable price and it is all inclusive.

I had the unfortunate experience of getting pushed to this hotel due to a cancellation at the airport. After a rough day st the airport I was offered a nice hotel to stay in. But when we arrived they told me my room and our other room was flooded. They said sorry nothing we can do but they were still selling rooms for the same night online. They had empty rooms but didnt seem interested in accommodating. I understand we did not book directly with them but it was obvious the staff was more worried about playing games than customer service. Dont go here!