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Omni Providence Hotel (Providence, RI): What to Know BEFORE You Bring Your Family

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Family Vacation Critic Favorite

Omni Providence Hotel

1 West Exchange Street, Providence, 02903, RI

Enter Your Trip Dates

1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
  • Close

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TripAdvisor Rating

Editor's Rating


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Overview

Located in the heart of Providence, just steps from cobblestone streets and restaurants galore, and a short walk from the rivers that run throughout the city and play host to WaterFire every year, the Omni Providence Hotel is a great option for families visiting the “Creative Capital of the World.”

The circular lobby is inviting and grand, with a chandelier sure to dazzle all ages. Upon check-in, kids receive an Omni Sensational Kids kit, complete with activities and amenities just for them (and don’t forget to ask about milk and cookies at turndown). Families will find dining options right off the lobby and escalators leading to the hotel’s pool and fitness center, as well as the bridge, which connects the property to the Providence Place mall, complete with a movie theater, stores, restaurants and a Dave & Busters.

Guestrooms and suites are a mix of functional and luxury with mini-fridges, large closets, bathrooms with separate tubs and showers, sleek décor, flat-screen TVs and soft linens. Plus, all offer views of the surrounding city.

If looking for convenience and luxury, plus a prime location, the Omni Providence Hotel is perfect for your family’s creative and cultural getaway to Rhode Island’s capital city.

For more information, read about Omni Hotels & Resorts.

Our Editor Loves

  • Central location in downtown Providence
  • Direct access to Providence Place mall
  • Omni Sensational Kids program

Family Interests

  • Museum/Cultural

Family Amenities

  • Children Programs
  • Cribs
  • DVD
  • Free Wi-Fi
  • Onsite Dining
  • Pool
  • Refrigerator

Room Information

Find the Best Price for Your Stay

The Omni Providence Hotel has 564 guestrooms and suites, complete with mini-fridges, coffeemakers, irons and ironing boards, safes, flat-screen TVs and Wi-Fi access for a fee (or free for members of the Omni Guest Select rewards program). Complimentary cribs and rollaway beds are available upon request.

Deluxe Rooms
At 326 square feet, Deluxe Rooms offer guests all the standard amenities. Families can choose from one king bed or two double beds to sleep up to four guests.

Deluxe Fitness Rooms
Deluxe Fitness Rooms are 450 square feet in size and feature one king bed, with room for a crib or rollaway bed to sleep up to three guests. Additional amenities include DVD players, fitness DVDs and workout equipment.

Premier Rooms
With 380 square feet of space, Premier Rooms feature one king bed and a sitting area with either a chair or a sofa. They can sleep between two and three guests when a crib or rollaway bed is added.

Corner King Suites
Corner King Suites are 550 square feet in size, with one king bed and a sitting area with a chair and sofa. Some Corner King Suites feature sofa beds, as well. This room type can sleep between two and five guests, with the addition of a crib or rollaway bed.

Luxury Suites
At 1,221 square feet, Luxury Suites are more than twice the size of the Corner King Suites. This room type features a separate bedroom with one king bed, a living room and a dining room with a table for six, and an MP3 docking station, in addition to the standard amenities. A few Luxury Suites also have a full wet bar. They can sleep between up to three guests with the addition of a crib or rollaway bed.

Luxury Presidential Suites
The largest option at the Omni, Luxury Presidential Suites have 1,834 square feet of space. This top-of-the-line suite features a separate bedroom with a king bed, a living and dining area with a table for eight, an MP3 docking station, and a bathroom with a shower and separate Whirlpool bath, plus a sauna.


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Reviews

A mostly pleasant experience.

by Constantino T

My wife and I stayed overnight on a Sunday night using our frequent flyers miles from American Airlines. The staff was excellent for our entire stay and were as helpful as could be.In spite of that there were some things that could have been handled bettrer. For instance I was given a room on the 18th floor and given my key card but was not told that the elevator would not work unless I scanned the key card in the elevator. I kept pushing buttons but got nowhere. Fortunately and emplyee walked by and seeing by situation she explained how to use the card..I was already in a poor mood when checking in becasue I could not find the entrance as shown in the picture above. My GPS stated that I was at 1 Exchange Street when I was stopped at the intersection where I could see the hotel across the street. What I did not know was that I was looking at the side of the place so when I tried to get in there was no entrance. I circled the place 3 times before I finally made it. The valet that took the car was great.The place seems to be in very good shape and our room was very pleasant but it was near the elevator motor room because we heard the motor every time it was used which appeared to be about every 30 seconds from 6 a.m. till about 2 a.m. Very disturbing. The place has a number of service charges. For instance if you use room service it costs $3.50 for delivery plus a 20% gratuity. The explanation I received about the wireless function was confusing as it sounded like it was either about $110.00 per day of free. I am not sure which since I did not use it. They have a car park/valet service at a reasonable $32.00 per day and your car is available anytime you want it. The fitness center is one of the best and most complete I have ever seen in a hotel and I really enjoyed using it. They do have a breakfast fuffet, which because of it's $28.00 per person cost, I went out to Panera Bread and got muffings for my wife and I. The hotel has a sky bridge leading from there to the Providence Place Mall so you do not have to drive there. As with all hotels, they do provide a book of hotel facts in each room but this book is mostly ad drink and food menu. It does not contain the name and phone numbers of any local taxi services, no church listings,etc. They do have a coffee station located in the fitness center but when I got there about 8 a.m. there was no coffe whatsoever.

Reservations bumbled

by Mmedeiros101

Very unhappy with this hotel, as I booked reservations directly with them. I made reservations for a single king, at the time of reservations I was told 7 rooms available. I booked one. Upon check in I was told only a twin double room was available. The clerk offered no help at all for a solution other than, "here's two breakfast vouchers".... next time I'll flip the front desk over. OR better yet, stay somewhere else while still enjoying the local restaurants.

Family Activities

Pool
Located on the eighth floor of the hotel, inside the Capital Club Fitness center (which is complimentary for all guests), the hotel's pool is indoors and heated. There are no lifeguards on duty. It is open daily from 5 a.m. to 11 p.m.

Omni Sensational Kids Program
Upon arrival, families with children can pick up the Omni Sensational Kids kit, a staple for all Omni hotel guests. The Omni Kitchen Kits, which double as a backpack for little ones, include an activity book, crayons, a squiggly straw, a cup with a lid and a matching card game. Additionally, parents can request special turndown service on their first night, complete with milk and cookies.

Providence Place
Families can access the Providence Place mall without leaving the hotel. Head up the escalators in the lobby and you'll find a bridge that connects the Omni to the city's epicenter of stores, restaurants and more. Inside Providence Place, families can access four floors of stores, as well as a large food court, an AMC movie theater and a Dave & Busters.

Nearby Attractions
Providence is a walkable city, and local attractions, such as the RISD Museum and the Roger Williams National Memorial, are within walking distance of the Omni.

Family Dining

Centro Restaurant
Centro offers breakfast, lunch and dinner daily. The menu features Italian cuisine, such as antipasti, pizza, pasta and more for both lunch and dinner. There is no kids' menu, but there are kid-friendly options. Centro's is open daily from 6:30 a.m. to 11 p.m.

Fleming's Steakhouse
Open for dinner only, Fleming's Steakhouse is popular with both Omni guests and residents of Providence. The restaurant is rustic and has a classic steakhouse vibe, with lots of wood accents and features. Menu items include filet mignon, New York strip, rib-eye and other prime cuts, as well as seafood, salads, chicken and smaller plates. Fleming's is open 5 to 10 p.m. Monday through Thursday, 5 to 11 p.m. on Friday, 4:30 to 11 p.m. on Saturday and 4 to 9 p.m. on Sunday.

Morsel's
For a cup of coffee or a quick snack, head to Morsel's. The quick stop café is open Monday through Saturday from 6 a.m. to 6 p.m., and on Sunday from 6 a.m. to 1 p.m.

Providence Place Dining Options
For more dining options, families can cross the bridge to Providence Place. The food court includes Taco Bell, Johnny Rockets, Sushi Café, Popeye's Chicken and more. Other restaurants inside the mall include The Cheesecake Factory, Panera Bread, P.F. Chang's and more.

Planning & Tips

All About the Extras
Omni Select Guest
The brand's loyalty and rewards program is free to join, and it comes with a few perks that are worth the time to sign up, including free Wi-Fi, points towards free nights and more.

Omni Kits
Omni offers guests a variety of extra wellness kits, such as Fit Kits, with yoga mats and fitness DVDs, or Sleep Kits, with white noise machines and sleep masks. If you or a family member would like one during your stay, ask at the front desk.

Capital Club Fitness Center
The fitness center is located on the eighth floor and includes aerobics equipment, treadmills, elliptical machines, a sauna, whirlpools and more. It is complimentary for all Omni guests. The center is open Monday through Saturday from 5 a.m. to 11 p.m. and on Sunday from 6 a.m. to 7 p.m.

Pet Policy
The Omni Providence Hotel allows pets in select guestrooms. Guests will pay a non-refundable $50 fee per stay (not per pet) at check-in. Pets may not exceed 25 pounds. Only one cat or dog is allowed per room and they must be placed in carriers or crates prior to housekeeping services.

Parking
Valet parking at the hotel is $28 per night. Self-parking in the garage right next door to the hotel is $18 per night.

Check-In/Check-Out
Check-in is at 3 p.m. and check-out is at noon.

The Art of Smart Timing
Providence is a year-round destination, with multiple festivals and events taking place throughout the city. The Omni is located near the Dunkin Donuts Center, which hosts a variety of events, concerts, sports games and more, and the Omni may fill up quickly during those times. Additionally, Providence is home to a number of colleges and universities, which may mean that the Omni will fill up with parents visiting their children throughout the year.

The weather in Providence is chilly in the fall and spring, making each a prime time to visit. Summer sees warmer temperatures, though evenings can call for a jacket. However, summer is also home to WaterFire, the seasonal event on the rivers, which also means higher room rates at hotels in the city. The winter is a risky time to visit due to the snowstorms that many New England cities encounter. Visit in April or May or September or October for good rates and comfortable weather.

Getting There
Providence is located right off of I-95. If driving to the city and the hotel, take exit 22A and stay to the right. You'll end up right in front of the hotel. The closest airport to the hotel is Warwick's T.F. Green Airport, just 10 minutes from downtown Providence and the Omni. Take public transportation from the airport, as the Omni is in a prime location for walking to attractions and restaurants.

Getting Around
A car is not needed in Providence. The Omni's location is great, and families can easily walk to the RISD Museum or the rivers to see WaterFire. For attractions that are slightly further afield, such as the Roger Williams Park Zoo and the Providence Children's Museum, take public transportation; neither trip will cost much.

For Mom and Dad
If you can slip away from the kids for a while, enjoy a steak dinner at Fleming's, which is right in the lobby. For a little competitive fun, head to Dave & Buster's in the Providence Place mall, where you and your spouse can play against each other in a game of Pac Man or air hockey, while sipping on a few cocktails. For a quieter night out with some local flavor, try one of the local breweries in town, such as Union Station Brewery, which is just down the street from the Omni.


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