This hotel was such a lovely stay for my husband and I. Staff was very friendly, patient and accommodating. We were greeted w green smoothies by Cesar and Jonathan upon our arrival to the resort. Esau, Glenn, Aldo and chef Andre were incredible day in and out. The pool has a beautiful overlook - we even saw a sloth from the trees and a monkey made his way to the pool deck. The drinks are good (recommend the mojito!). Massage was nice! Although the restaurant was closed for renovations, the hotel made room service available at no extra cost for any inconvenience. We did a private dinner the first night in our ocean view room, which was quite spacious - The campus was very quiet and private with an elevator that opened directly to our room. It was a pleasure to run into staff members as they were all pleasant and very helpful. ¡Gracias, Los Altos!

Our family stayed for the weekend and we had a great experience. Accommodations are very comfortable, nature around is beautiful and all the staff is very kind. The room and all areas around are well maintained and clean. 100% recommended.