by Terry Ward
The Quail Lodge and Golf Club sits on 850 acres of beautiful land, putting your family in the heart of natural beauty. You’ll find a whole host of recreational activities offered right on the grounds, including the recently renovated 18-hole championship golf course. The year-round heated swimming pool offers a great place to soak up some sun, splash in the water or refresh after a long day. The bocce court offers a little family-fun competition. You’ll also find tennis courts and a Golf Academy for youngsters. In your room, you’ll find a refrigerator, microwave and coffee maker to make you feel right at home. Free Wi-Fi is provided throughout your stay. It’s never been easier to stay connected to friends, family and coworkers back home. Onsite dining restaurants Edgar’s, Quail’s Nest and Covey Breakfast Restaurants give you tons of options when it comes to delicious and convenient meals for the entire family.
Our Editor Loves
- Outdoor pool
- Free Wi-Fi
- Free parking
- Water Sports
- Free Wi-Fi
- Onsite Dining
Stayed there based on positive reviews here and as a slightly cheaper and new alternative to Carmel Valley Ranch where I’ve stayed before.
We paid $550/night for a Deluxe King room at Quail with no fireplace. The room was very dated with functional albeit old furniture. Other than the dark furniture the room was all yellow with yellow carpet. There was a patio with no view and filthy chairs coated in dust, leaves and pine needles. The room had a Keurig machine, TV and two bottles of water for $6 each. It was very clean other than the nightstands which hadn’t been wiped down and one had sticky gunk on it.
We were on our honeymoon connecting from Santa Barbara up to the Bay Area and thought this would make a nice two night stop. Carmel was beautiful but the hotel was a big disappointment at that price. We arrived with a lot of luggage, but found out there’s no valet or bellhop.
It’s just very odd for them to charge $550 for a very plain and basic room with no view or fireplace etc. They even charge for coffee in the lobby.
We also didn’t have any hot water in both the morning and evening on one of our two days there. We did have luke warm water which was fine if we were camping. It kind of felt like we were.
I corresponded by phone and text with the manager who had solicited my comment (they send a text to all guests) and she was very kind and responsive, however, she didn’t actually do anything or offer us anything other than that she was sorry to hear of our disappointment.
Agree with the earlier reviewer that this is a good or at least acceptable hotel at less than $250 and for maybe for a golf getaway. They should be ashamed they’d charge a $550 rate as they did for what they offered. I believe in free markets, supply/demand, etc, but this is bad business as it creates a totally different expectation (eg a high end hotel or resort experience) and all but ensures they’ll have disappointed guests. I should add that they weren’t even at full capacity. I checked online and they had plenty of rooms and suites still available in most categories while we were there. Carmel Valley Ranch showed King studios with fireplaces for $590 (with resort fee) and I’m just kicking myself we didn’t stay there again. It’s a night and day difference.
Why did they charge over double what they should have for this room? Why didn’t they upgrade us when they had empty rooms in most categories available and knew we were on our honeymoon?
I rarely ever write reviews, but I’m just so baffled and offended by the price scam this place is running I thought I should let people know. It was the only blight on our honeymoon.
We found this wasn't particularly well signed not knowing the area & overshot at first, having got ourselves there our room was on the top floor, difficult to get heavy cases too. (We were touring for a month) Were not offered any assistance. On the plus side could park very close to room, was quiet and views from our room over looked the pool & to the hills beyond, lovely. The rooms are very spacious,bed very comfy, the bathtub huge but actually quite a leap to get in & out of, my husband managed to badly bruise his leg & we are not old & infirm!! Didn't feel we touched on what was on offer as were only 1 night here but would recommend.