This ‘buisness’ hotel is run down looking and off from the main area. We arrived and they had no information about our booking and seemed very reluctant to help. Luckily a lady walked onto the desk and recognised my name from when she prepped the check in list in the morning. She then took over and checked us in. This lady was the only helpful member of staff I remember.

The only buisness that takes place in this hotel is drugs. I’m a fan of puffing on the peace pipe so it didn’t bother me but Jesus how do they get way with it!

The male receptionist threatened to throw us out because a card fee didn’t go through and he didn’t realise. So after buying food at reception to munch on, he rang about 40 mins later and said I must come downstairs to pay. I told him I was in bed so could he add it to my room or come down tomorrow. He said no and if I didn’t he would throw me out. I told him ‘try it mate’ and hung up. He thought he was a big man. Turns out he was a little man.

Perks of this place - can smoke it up, have ample stoner munch at reception - has a bar attached - cheap - next to a great dispensary - the TVs work!

Downside - unhelpful staff - aggressive bloke on reception- but of a dump

Add some extra ventilation so it’s less stinky and train your staff better and it would be much better.

Added note, I made a formal complaint to both the hotel and the hotel chain and got absolutely nowhere with it. Shame you don’t care about your customers

I was in Denver for a few nights, as it happens, while the Broncos and Nuggets were both having home games. Lodging options were limited. I knew this was a budget hotel and I didn’t expect or need much.

What I absolutely did not expect was to find rodent feces on the bar sink area of my room. In plain view. Meaning either the room had not been cleaned recently, or the infestation is bad enough that a rat crapped in the room in the few hours between housekeeping and my check in.

I reported this to the front desk and the employee shrugged and said “weird, we’ve never had that complaint before.” After showing her photos, she offered to have someone clean it. Like, I get that they were probably full due to the games, but she didn’t even try to see if another room was available. To top it off, after an hour and a half no one had come to clean so I had to call the front desk and follow up. She said housekeeping had been “busy.” I wasn’t expecting a refund, but I was expecting some even remote concern from the front desk staff. Nothing.

There was a large gap under the room door that you could definitely see in or out of. The entire floor smelled like cigarettes and weed. Several outlets in the room had melted parts and burn marks which did not instill confidence in their safety.

The shuttle driver was great though!

Had there been any other hotels available I would have gladly moved to another hotel even without a refund, but unfortunately rooms were slim pickings.