RUN, DON'T WALK FAR AWAY FROM THIS HOTEL! I don't know why 0 stars is not an option. There is nothing quality about this inn. It is the bates motel... unfortunately they charge you a ton because of the location when it is essentially a Super 8. I regret not staying at the Super 8 across the street to be honest. The room was not very clean, the beds were uncomfortable but I could get past that part. I am low maintenance and don't expect much... I do however expect WiFi. There WiFi was working for their employees via the "front desk WiFi", however guest WiFi was down and no one cared. They gave me the phone number for the help desk which I spent 20 minutes on the phone with them to be told the problem was with the actual internet/router at the physical hotel and there was nothing they could do but send out a technician. I was there for 3 nights so that was not fun. Neither was the pot smell that came pouring into my room... I understand it is not their fault that a guest was smoking pot, but it just added to the horribleness of this stay. I called in the afternoon the day before check out and asked if I could do a late checkout. They told me the latest they could do was noon, I said that would be great thank you. She said she would put it down in the notes. Normal check out time is at 11... so why is the first maid POUNDING on my door at 10:30 which is before the normal check out time when the privacy please placard is on my door?! She proceeded to open the door but I had the latch on it and I jumped up and said they said I could check out at noon what is the problem? She played it off saying she was so so sorry and wanted to know if I needed anything before I left. No thank you and I closed the door. The fire alarm also went off twice this morning...hmmm maybe the pot smokers set it off? I understand that is also not the fault of the hotel however it was the cherry on top of this crap sandwich sundae! THE LAST STRAW was when I was in the shower at 11:15 with a SECOND angry maid pounding on my door, and that is when I snapped. I got out of the shower, in my towel and opened the door with the latch on, I said they said I could leave at noon this is the second time you guys are pounding on my door, I DO NOT UNDERSTAND the problem!!!!!!!!!!!!! I call the front desk, manager answers and proceeds to tell me no one made a note that I had late check out. So because of your incompetent employees I get harassed twice, once before REGULAR CHECK OUT TIME and second before my late check out time which was a whopping hour extra. I understand they do not have to provide late check out, if you don't want to accommodate me just say it! I had a 4 hour drive ahead of me in a thunderstorm which was extra fun due to the lack of sleep because of this hotels incompetence... glad I didn't kill anyone on the road that day from being so tired. At this point I was beyond livid, I got all my stuff, got dressed since I already got out of the shower to talk to the maid and went and told them I have never wanted to leave a place so badly in my life. LITERALLY stay anywhere else, I will be posting this everywhere, because it is literally that bad. This is my first bad review I've ever left for a hotel and it truly has been earned. I travel many times throughout the year and did not have a problem until this trip!
