This property has been in a Redux but it is now stunning! Although I was in a sleeping room that had not been remodeled, I did get a tour of them....and WOW!!!! I was here to attend a conference and I can’t say enough about how helpful and efficient the entire staff was for the week! Front desk are all very helpful and so polite! The Banquet Staff, the Events Staff and the PSAV staff are all FIRST Rate!!!! We were not the biggest group there during the week but wow did they treat us like royalty! Want to give a shout out to some special folks at the Ritz. Ashley Gervais our event manager was SUPER SPECIAL!!! Event Concierges: Nikki Lynch and Michelle McCuen are very efficient and professional. The Banquet Servers took EXCELLENT care of us: Deunker, Andrea J, Marisol B, Iana F, Tom L, Patricia T, Montreal B, Kevin G, Amy L, Hoang L, Cari C and Juan R!!! The banquet captains : Evelyn Vela and Craig Campbell run an awesome department with grace! PSAV: Travis G, Dwayne B, Paul D, Mike C and Brain G were super professional and efficient.
FANTASTIC week because of these folks!!!! THANKS a million!!!!

This hotel was more than I could expect! Customer service was A+ in addition to our beautiful room, we dined in the club area. Food was fresh and people welcoming. I would definitely recommend the Ritz-Carlton New Orleans for future visits. Its in the heart of New Orleans so as soon as you step out you can find whatever you are looking for. We were able to get information for sightseeing tours right in the lobby.