As a Marriott member, I was hoping for better. I received a room close to the elevator, wanted a room farther down the hallway with less noise. Asked for an upgraded room, was told all rooms are the same. The room was poorly designed, very small vanity area, no other mirrored area. The furniture, decor and carpet are mis-matched, old and worn. Asked for 3 extra pillows, never received.

I stayed two nights at SpringHill Suites in September 2019. HUGE disappointment for a “Marriott” property. The rooms are older and run down, the carpet in the rooms had stains on it. The walls are thin and I could hear everything going on next door, which included the non stop door slamming. Evidently people staying in Bakersfield don’t have any regard for any other guests.

I requested towels in the Bonvoy app twice and called the front desk for them and never received them. We eventually had to go ask for them at the front desk the following day.

Very disappointed in this Marriott property.
I can confidently say I won’t be staying here ever again.