This is the second year we have stayed at this location for a get away weekend. Good location for what we did in the area. Very nice breakfasts provided. Nice rooms, friendly, helpful staff. The only problem we had this year was when we arrived housekeeping had not cleaned out the refrigerator from prior guests and when we opened the refrigerator the smell of rotting food was awful. The next day housekeeping took all our towels...and left none..and left used coffee packet in the in room coffee machine even though we left the drawer of the coffee machine open to be sure they knew we had used it and would leave more coffee packets for the next day...Housekeeping was not on their usual good routine on this trip. This was easily fixed with a trip to the front desk! We would stay here again.

Thanks to Victoria Fox (sales), we were able to quickly change hotels from another Marriott hotel (by airport) that had some highly dissatisfied reviews. Victoria worked with our tourney travel agents and was able to accommodate our group (13 rooms) in SpringHill (and sister property-Hampton Inn). Hotel has a great location to Art Van complex(baseball) as well as shopping and restaurants, and highway access. It also has a good lobby area (able to enjoy company with team without being in a hotel room).
Should we find ourselves in Grand Rapids for baseball again, this will be our first choice!

The only complaint were the double beds are true to size, and most families would prefer Queens.