Stayed here on a weekend getaway. We were able to check in early which is always a plus. The room was a little dated, couch was filthy and it spelt bad. But Memphis is not a place you go to hang out in your room. from our room you could see the river and it was about a 10 min walk to Beale St, so you are close enough to walk if you are up for it. The breakfast was good, but it was packed out that morning, the staff did do a good job keeping everything stocked. Check out was weird, the lady never even looked up at us as we were leaving.

I chose this Hotel based on location. The hotel is perfectly located near all the happenings spots, such as Beale St., Peabody Hotel, Lorraine Motel, Civil Rights museum, Bass Pro Shop Pyramid and loads of restaurants and bars. The trolley runs right outside the door of the hotel and stops at most of the popular tourist spots. Breakfast was pleasant with fresh fruit, toast, bagels, hot waffles, eggs, sausage, oatmeal, grits, cereal, coffee, tea, juice etc. Customer service was excellent from the front desk to housekeeping to the valet. All were expressively kind and professional especially Allie, the front desk assistant who went out of her way to accommodate my husband and I (thanks Allie!!). Bed was comfy, room space, decor and lighting was fine. If location, comfort and customer service are high on your list, then this is your spot.