Have stayed at Strand Palace Hotel a couple of times before so knew location was perfect. Stayed five nights this time and my wife had told them it was my big birthday as cards were being sent direct to hotel. They were so lovely, from bottle on ice in room, birthday cake, all the staff are very welcoming, Giovanni & Vivian in the bar were great (superb Black Russians), the lady restaurant manager so nice, Joseph in customer relations great, the lady night manager very friendly, everyone makes the effort to make your stay a very pleasant one. I have no reason to book any other hotel when staying in London, I strongly suggest you stay here too.

The location was excellent and the room was comfortable, but ask in advance for a room on an upper floor. We were on the second floor, and the street noise made it hard to get a good night's sleep. Also, avoid the breakfast at the hotel. Food was awful and the service was worse.