The wife and I were staying on the Sunborn yacht hotel Nov 2019 as a wedding anniversary gift from our daughter,
Overall it was an excellent, amazing experience for the whole of our stay.
Kind, friendly, efficient staff.
Clean airy rooms.
Excellent food .
Thank you to all the staff on Sunborn London for making our stay so enjoyable.

Must admit we were expecting a bit more luxury for the price paid / 4*rating. However, had a lovely room with a balcony overlooking the water with great views of dockland. It was worth paying for the upgrade and the room was bigger than I expected. A few more toiletries should have been provided as we were travelling light and there was no bath cap or body lotion and only one mini shower gel for two people. The bar was very understaffed and waiting times in the afternoon was around 20-30 minutes, so a lot of people were complaining. They also stuck 12% service charge on top of that. The drinks were very expensive and wine list not great with very few wines by the glass. Because of this we were quite hesitant about booking the restaurant ,as were worried about the expensive price tag being worth the money. So glad we did as the food was excellent and of a very high standard. We didn't opt for breakfast as there is a lovely Italian Deli / cafe nearby and half the price. I have read the mixed reviews about the staff. We found them to be friendly and polite. Just a few niggles. There were food trays left out in the hallways for a good part of the day. The wine waiter served us room temperature white and thought that sticking it in an ice bucket was sufficient. Would I stay there again ? probably if the price was right. It's a good location. Lots of things nearby and easy transport links into other parts of London.