I had a rough time checking in. The desk agent couldn't explain to me why he was trying to hold $70 more on my credit card than the full price of the room for 3 nights. The hotel's front door was always ajar and looked broken for the entire stay. The mattress was semi-comfortable, but the bedding was way too small. The fitted sheet kept popping off just laying down, and the blankets would not cover 2 people and still reach the edge of the bed. We had ants in our room on the third floor on our last day. We notified them as we were checking out, so I assume they addressed it. The bathroom has a pocket door that we could not get to lock. The hallways were sweltering hot and very narrow. It was just a very unimpressive stay. We usually stay at the Stay bridge on Greenwich, and have substantially better accommodations for basically the same price.

First room had hairs in bed & debris on floor in room. We changed rooms.
Walking to 2nd room, debris on hall & elevator floor. Looked like 2-3 days of not vacuuming.

On the surface, the 2nd room looked better. But after the front desk woman left we noticed the 2nd room was also unclean. Had hair in tub & on bathroom counter. See pics. There more hair but not all were as photogenic.

Finally, we started with a quarter roll of toilet paper with no extra roll. Really?!?!
We ran out, so when my son asked for more, they gave him one roll ?? Not one for the dispenser & one extra, just one.

I’ve been all over the county in all types of hotels & brands. This was just poor & showed a lack of process, discipline, & care. No one must be checking on the housekeeping- if they are, they’re not doing their job.
Franchise location owned by: TPS-TIC, LLC
& managed by TGC Hospitality Management, LLC.

Bottom line - Very dissatisfied. Would not ever stay here again.