Loved everyone there. Very accommodating and friendly and knowledgeable. On Sunday power failed trip at 8:30am I went out with my son. Bryant was your leader. Penny was guide.

Overall I felt that our boat dumped too often and we had to get out to get off rocks twice. It was far more problematic than other boats. I didn’t understand how important the guide was. Maybe it was a bad day for her, but it was far worse for me with three broken ribs. I’m heading to hospital now. Had to spend an extra night at ACE because I couldn’t move.

Big picture is I’m not sure that Penny is qualified enough. Maybe just a bad day for her, maybe not.

Again, overall I think it is a mixed experience; great customer service, but the river rafting is very dangerous and guide selection is CRITICAL

My husband and I booked a quick weekend getaway to celebrate by birthday. We stayed in a Cozy Cabin which was conveniently located within walking distance to the restaurant. The cabin did the trick, but next time I will pack a wine glass and a corkscrew. The restaurant and staff were amazing. The pizza is delicious and we got the buffet the second night. I went in with expectations of the food being mediocre because it is a resort, but it was fantastic.

We had Steve R. as our guide for the Upper Gauley. He gave us a fun ride with lots of surfing. Steve is very good with getting through the rapids and I did not paddle nearly as much as I did when we did the Lower Gauley previously. This meant that I was able to hold on and not fall out, while others in the raft were free to experience all of the bumps and waves that they liked. My husband fell in while we were surfing Hungry Mother and they caught it on video, so of course we had to purchase it. Soaking in the hot tub back at our cabin after the trip was pure heaven.

Thanks Ace for making this a great weekend!!