If you are looking for an accomadation in the Brantford/Paris, Ontario area, don't hesitate at booking at the Comfort Inn in Brampton. We rarely stay at motel style properties, but this one is very clean, renovated, and very reasonably priced. But that is not why I'm writing a review with respect to this property. This review was inspired by the very personal customer service my wife and I received from Tina (hotel front desk staff). From the minute we arrived at the hotel, Tina went out of her way to not only ensure our accomodation was satisfactory, but above and beyond that to make our stay memorable. The Comfort Inn and Choice Hotels are lucky to have Tina as a front line representative of their chain. We will book at this property whenever in this area and I recommend the same to others.

We have stayed at this location on several occasions (we lived nearby for 10 years) including during the period of a major renovation. When we arrived on Friday we checked in and went to our room. It was not the room we booked. When I reported this to the staff they said they were full and could do nothing. After I provided my reservation showing the details of what we booked the staff made an adjustment that was more than acceptable to us. We will return to this location when we make our next trip to Brantford.

We believe that the owners of this location would be wise to add the traditional Comfort Inn breakfast even if that means a price increase.