by Courtney Elko
Located near the MacArthur Center Mall, this hotel is also near Granby Street with lots of shopping and dining opportunities. After a day of touring the town, families can head back to the hotel and spend some quality time by the indoor pool. The kids can swim and play while the adults can relax and unwind on the surrounding pool deck chairs. The comfortable and spacious guestrooms and suites feature king or queen beds, a mini-fridge, sleeper sofa, coffee maker and flat screen television. Cribs and rollaway beds are available upon request. Complimentary Wi-Fi access can be found within the guestrooms so there is never a concern about staying connected to work, school or home. The onsite restaurant, The Bistro, is a great place for families to enjoy breakfast and dinner in a casual setting.
Our Editor Loves
- Indoor pool
- Free Wi-Fi
- Granby Street nearby
- Free Wi-Fi
- Onsite Dining
As one who spends ~100 nights every year in hotel rooms, it's extremely seldom that I would write a review. They are mostly cookie cutter and the newest one is usually the last objectionable. I typically only write something here if they do something absolutely awful.
I had to spend six days in Norfolk and was booked into this one by the company. It wasn't until Day 3 that I started to notice how well the hotel is managed and how the amenities worked for a business traveler. Every nook and cranny of this hotel is clean, speaking to good management. The Fitness Room is spacious and, most important, set at 68F. (It seems like management knows how to work out!) There is a laundry and one washer/dryer load is $3. The fifth floor is an extremely nice veranda that overlooks the city and is almost never used. Nevertheless, it's spotless.
If I ever come back to Norfolk, this will be my priority hotel.
Reserved a King room with Sofa bed. "Sofa" bed is not what this was. It was a fold out twin, flimsy mattress shoved into a room with a king bed making it too crowded to even move around. Not to mention no sheet or pillow for it. Called front desk with no answer. Had to go down to ask for the sheets. Did bring them up 20 mins later but with no pillow and no real blanket. Rooms are very dated, while bathroom had pealing ceiling and wallpaper, it was clean. Valet parking is 19/night claiming there is just a small parking deck the hotel is able to use...there is actually a public parking deck directly across the street. Wish we'd known before checking in. When we checked out, we had to wait over 20 mins for our car. Only one guy working valet on a busy Sunday morning and no system for who is to be helped next. So, people were left having to speak up against others coming in as to who was next. Many unhappy people were simply stuck waiting to get their cars when they were ready to leave. Usually stay in the Marriot Springhill Suites location over at Old Dominion but was full for this evening. Just know for the cost, the Springhill suites is a much nicer experience!