I just cannot rave enough about the dining staff at this hotel! Right from the get go it was a fabulous night we sat down for dinner and Rochelle was right there to ha d us our menus and advise us our waiter would be with us shortly. Now enter into the picture our waiter Tony, who was very attentive pointed out the specials and went out of his way several times to accommodate our requests. He answered any questions we had from the food to the entertainment, he was so personable it felt as though you were in your neighborhood restaurant as opposed to thousand of mile away from home. We were also fortunate enough to meet the manager Taylor who was awesome, he asked about our service and was very receptive when we told him of our room issue and how it was resolved. He double checked that we were satisfied with the resolution and took the time to stop by our table several times during the evening to chat and verify we were “doing okay”. Honestly, we were treated so well and so friendly that I will always use this hotel for any get away business or personal I have in Nashville! I walked away from my evening with a special dessert from the wonderful chef Jorgensen!! I really cannot express how I loved my stay but how each of the employees made the stay so much more precious in their own ways!! Thank you Nashville Doubletree staff, you all are superstars!!

We felt like an inconvenience to the front desk when making request for a pillow swap. We were told they could only swap two of the four despite an allergen concern with down filled pillows. Had to request a plunger 3 times to clear a clogged toilet before it finally arrived hours later. Bar/restaurant/room service prices were as high as staying downtown, without the convenience of staying downtown.