by Holly Rosen Fink
The Element New York Times Square West is an eco-conscious hotel near Times Square, Madame Tussaud’s Wax Museum, the Empire State Building, Macy’s and Broadway.
Each floor of the hotel has 11 rooms: six in the front and five in back. Rooms feature a fully-equipped kitchen, the brand’s signature Heavenly Beds, a coffeemaker, free Wi-Fi, laundry facilities, air conditioning, a seating area and an iPod docking station. They each offer a flat-screen TV and a private bathroom.
Breakfast is served in the lobby from 6:30 to 9:30 a.m. (a half-hour later on weekends). There is also a roof terrace and folding bicycles for pedaling around the neighborhood, gratis. There’s no room service, but frozen food is for sale in the lobby. Element by Westin Times Square houses both a restaurant and a bar where guests can unwind.
Our Editor Loves
- Free breakfast
- Bike rentals
- Free Wi-Fi
First stay at an Element
+ Good location
+ Great happy hour (free beer & wine 5-7)
+ Nice size room
+ Refrigerator, Microwave, Desk
+ Decent gym
+ Friendly staff
+ Great price
Only negative is elevators are slow
My friend booked two rooms for both of us. Due to personal impediment (family emergency), i had to shorten my trip in NY. We contacted the hotel, they did not care, no refund possible.
Ok, I asked my friend to take both rooms, as we were three, and paid for both. But they cancelled the room anyway ! WTF ?!
I would recommend to avoid this kind of staff that is not concerned about customer satisfaction.