Although part of the Hilton budget range - this is a very nice, clean and modern hotel. A few funnies - like the towel storage restricts space near to the toilet in the bathroom & lift is a bit temperamental with the Digital Key / press hard to on button to call lift... and if you use Digital Key and conveniently go straight to the room before going to reception (as major advantage with Digital Key) if it is dark outside then as the room needs a key for power then you need to go in complete darkness to find the spare key which is over on the table far side of the room... Fortunatly I carry a spare card in my wallet but I guess some people don't - maybe all rooms should have key card resting on the power but no inserted?! But hey you can't have everything!
Service is really good - staff are friendly, room view was amazing as I was on the 8th floor and could see the London Eye from my room and overall enjoyed my stay.
I judge by the question - "Would I stay here with my family for personal use?" and here the overwhelling answer is YES. I would throughly recommend the hotel. Location is good - 5 minute walk from Waterloo Tube and easy to walk over to Big Ben / Westminster within 20 minutes.

Hotel has a good location, around 5 minutes walk from Waterloo station, we were coming from Kings Cross so got the tube to Elephant and Castle from which it was around a 10-15 minute walk.
Check-in was friendly and welcoming, I had already checked in online but wanted to collect physical keycards rather than use my phone although I'm curious to see how that works.

The hotel has a clean, modern look to it, both in the communal areas and the rooms themselves. We had a room with a sofabed as our party was 2 adults and a 5 year old. The sofabed was a decent size, but when it was out it took up a lot of the room. If used as a sofa I think there would be plenty of space in the room. The bathroom was a good size compared to the room, although there is no bath only a shower. Our room had a view of a tiny portion of the London Eye which is about 10 minutes walk away.

Breakfast is included and there is lots of choice no matter what your preference, can get a bit busy at at times, we found it quietened down after 9am.

We ate here one evening after a busy days sightseeing although there quite a few options in the surrounding area. Prices are quite reasonable and there is a decent amount of choice. I had the seabass but the others had pizzas from the pizza oven which were really nice.

The website states that rooms are soundproofed, I think they probably are but some traffic noise still came through from around 7am onwards, might be worth requesting a room that doesn't face onto Waterloo Road if possible.

All in all I would probably recommend this hotel for its location, prices aren't too bad for London but I did pay a different rate for two consecutive nights, not really sure why this was as it was a Monday and Tuesday. I found the best rate through the hotel's website.