I stayed here for a business trip recently and was underwhelmed. The positives are the location and the staff was good. However, the quality of the room was not great. First, there was no where to unpack my clothes, aside from a few hangers in a small closet. The cushions on the weird purple sofa did not fit properly and the sofa was tired. The decorations in general were quite dated. In addition, my window was broken did not shut completely, which meant the room was cold and very noisy. The bathroom was fine, but small and there was no place to put my toiletries. I was in an executive room, and it did not seem to be an executive room at all. In sum, not the best experience based on previous Holiday Inn stays

I've had a good experience at a different Holiday Inn branch in Paris so I decided to try this area. I also booked the more pricey room boasting of a view of the Eiffel tower. Turns out that was the only thing good about it (the breakfast was good too).

While the balcony and its view were nice, the room, especially the bathroom, was outdated. The towels were small and old (very thin). There are no slippers and the floor felt a bit dusty. The shower wasn't very strong.

In addition, we left a couple of items and we never heard back despite being reassured that we will (we called a couple of times and sent an email). We called the same day we left as soon as we realized that we were missing the items. They weren't very expensive but we would have liked to retrieve them even if we have to pay for shipping and service. Check-in and checkout were fine but when we asked to leave our luggage and borrow umbrellas we were asked to wait for a few minutes while the lady took her time stapling some papers. We noticed she treated the white man who asked for the same things quite differently.

It was not a very good experience, I do not recommend this hotel.