by Lissa Poirot
Located adjacent to the Parc Monceau near Champs Elysees, this luxurious hotel features elegant rooms and suites, some with Eiffel Tower views. Suites are the epitome of sophistication with separate living, dining and sleeping areas and gorgeous views, terraces and amenities. Standard rooms provide king or double double options, with executive level rooms featuring balconies. Guests of the Executive level rooms enjoy an exclusive lounge with a terrace, large-screen TV, and complimentary breakfast and all-day snacks.
The hotel provides a family-friendly environment, with a Sunday brunch dedicated to kids. The Brunch Petit Collectionneur features an appearance by the hotel’s teddy bear mascot, Emile, and arts and crafts and play area. At the hotel’s Le Safran restaurant and Purple Bar, kids will find specials just for them. At Spa Mosaic, kids from 8 to 16 are welcome to treatments catering to kids from Monday through Thursday. The hotel also features special deals for families, including discounted adjoining rooms.
Our Editor Loves
- Kids brunch
- Suites and adjoining rooms
- Connecting Rooms
- Family Room 5+
- Onsite Dining
by Marta K
It's my last out of 4 nights and I can't wait to check out and leave. This hotel is nicely designed, has comfortable beds but that's about it.
As for 5* hotel it provides a terribly poor service. Staff requires training on how not be be arrogant to the guests. Check in takes ages. Every simple request, that wouldn't be an issue anywhere else in the world - is a problem here. Zero flexibility, creative thinking or good will. Example: AC/Heating doesn't work. I have waited almost an hour for someone to fix it, and just gave up. Bottled water: you get a free small bottle only at the day of your arrival. Small water bottle from minibar cost 10EUR, small juice 12 EUR which is ridiculous even for 5 star hotel. Also, there are no convenience stores around.
The hotel is very well sutuated and well known. Some areas are very elegant. However, the regular rooms, hallways, and even the lobby areas are looking old, worn out, and in great need of a facelift/touch up. Many old stains and wear and tear noted in my room, including the tub, carpet, and chair.