This place is a crap shoot! It is a beautiful location, room was clean but dated. I'm ok with dated but I'm not ok with being put in a room where the curtains had a rather large rip in them. We were not in the room more than 5 minutes when we noticed the issue. I took a picture and brought it to the attention of the clerk who had just checked us in. The response was shocking! The woman told me "a lot" of the rooms have "issues". I was told they knew of the problem and would make another note in the system. When I asked why they would assign anyone to a room that they know had problems, I was told there was nothing they could do! I apologized for "bothering" them and as I was leaving the 2 people behind the desk, laughed at the fact I wanted them to do something about the problem!!! I've never been treated so poorly!

When I checked out, I brought the issue of the curtain and how the problem was handled to the attention of the person behind the desk. The woman apologized and said the management company is not responsible for maintenance of the rooms!!!! They only handle reservations and cleaning. Individual owners are responsible for maintaining the interiors. They removed the resort charge from my bill, but that doesn't stop them from putting someone else in that room! It makes no sense that there wouldn't be a minimum standard of room care for owners to continue booking thier rooms. Very disappointed!

Wall air conditioning unit made loud noise all night long which is not conducive for a good nights sleep. Over powering smell of chlorine bleach as we opened the door to the room. Furniture cushions were all dirty looking and not inviting. Newer TV hung on the wall but the ratty old cabinet that apparently housed the old tube tv was still in the room. Sloppy extension wiring along the wall by the tv and desk no conducive. If little kids were in the room.