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Sofitel London Gatwick

North Terminal, Crawley, RH6 0PH

11616 Reviews

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TripAdvisor Rating

4.5

11616 Reviews

Overview

by Lissa Poirot

For families visiting London and surrounding areas and also flying in and out of Gatwick, the four-star Sofitel is connected directly to the North Terminal. Whether you check in to sleep off jetlag or want to stay the night before an early flight, the hotel provides 518 guestrooms and suites to accommodate you. The smallest rooms only provide a queen bed but can add an additional bed for a child 12 and younger. Connecting rooms are also available upon request. A Junior Suite provides a queen bed and two single beds, and can also add an additional bed for a child, sleeping five guests. A one-bedroom king suite with a living room is available in the Prestige Suite, providing club access to free continental breakfast, drinks and hors d’oeuvres. Onsite dining is available at Wanda Restaurant, which is open for lunch from noon to 2:30 p.m., and dinner from 6 to 11 p.m. The casual Urban CafÃ© is open from 11 a.m. to 11:30 p.m. Fine dinners are available at La Brasserie, open for breakfast from 5:30 to 10:30 a.m. and dinner from 6:30 to 10:30 p.m.

Our Editor Loves

Connected to Gatwick Airport
Accommodations for five
Connecting rooms

Family Amenities

Connecting Rooms
Cribs
Family Room 5+
Free Wi-Fi
Onsite Dining

Reviews

Excellent

by Sounio1

This is a great hotel in the North Terminal of the airport with all the amenities available at the club level. One can access the South terminal by way of a short walk and a free train.

The breakfast was excellent with fresh fruits and berries.

Check in Shocking.

by julianpadfield84

Arrived at hotel check in by JEAN, he was arguing the booking price i told him it was 225 pounds he was arguing that it was 300 pounds for two nights he came down to 250 pounds for two nights, i told him that i agreed 225 pounds on bookings.com he check the website and said you are correct after arguing with me for 45 minutes, he said your special request is a wheelchair accessible room he said we have one so he put me in room 498 i was shocked to find that i could not access bathroom and toilet, i was unable to have a bath and unable to have a shower and i had to go to toilet in a bottle, next day i went to reception and they moved me to room 158 which on second night finally had a shower and used toilet, Jean too busy arguing for 45 minutes then he also said i do not approve two men in double bed i replied that my friend male has to make sure that i do not fall out of bed.
Next time i stay i hope that a different person is on reception to give me a room to meet my needs, Jean was very argumentative, it looks like he gave me the worst room in hotel.