by Courtney Elko
Situated in the heart of Silicon Valley near downtown San Jose, the Biltmore Hotel and Suites is located near Levi’s Stadium, the home of the San Francisco 49ers. After catching the game, families will love to spend some time in the outdoor pool. The 263 guestrooms and suites feature a king or two queen beds, flat-screen television and complimentary coffee. Additionally, the spacious suites feature a seperate sitting area, microwave, mini-fridge and two flat-screen televisions. Wi-Fi access is also available in the rooms. Pets are welcome to stay here so there is no need to leave any four-legged family members at home. Families will also love the onsite dining options serving breakfast, lunch, dinner and in-room dining.
Our Editor Loves
- Pet friendly
- Levi's Stadium nearby
- Outdoor pool
- Onsite Dining
Stayed 4 nights on business. The best feature is the restaurant/bar, which does both breakfast and dinner. Different dinner items were all good. Breakfast tip: the buffet is quite pricey. If you order a la carte, you can get eggs, potatoes, toast and a beverage for about half what the buffet costs.
The room did not seem great value for money, but locals informed me that Levi's stadium nearly has caused hotel rates to shoot through the roof.
Stayed here this past weekend for a conference. While rooms were clean, food service was good, and conference facilities were adequate, customer service was nonexistent! Noisy first two nights, called front desk and they did nothing. We were told to come to front desk and we would be compensated the next day. When we did we were met with the supposed “manager” who at once went off on us and said we had an attitude problem. We asked to speak to her supervisor and met with him. He did not seem to know what to do, promised to get back to us and never did. Night security is a joke. If you do stay here, stay in main building. Outer buildings are too noisy. Good luck!