Just taking a moment to share a review. As a repeat guest I had a level of expectation and am happy to report my opinion remains the same. Exceptional staff who are highly motivated to provide superior customer service. From check-in to check-out we felt valued as guests and really appreciated the continuity in service. The room was immaculate as always. You have the right people representing the Hilton brand. Thank you for hosting.

Room cleanliness not up to par
Although a few stays over the years since opening, this stay was unsatisfactory. After a two night stay i reported to the manager while checking out, this trip was different. I don't mind worn furniture but find it hard to accept accumulated dirt in the bathroom e.g. sink mould and floor dirt corner accumulation. A few splatters on the walls are unnecessary especially near the bed. In retrospect, I wasn't looking for a freebe but an email apology email would have been nice. The front desk staff were more than helpful. I loved the location and cleanliness of this hotel before this stay.