Truly one of the best hotel experiences we have had! All of the staff were motivated to making sure that we had everything that we needed. Our kids had a specialized check-in just for them, which they loved and we haven't seen anywhere else before. The hotel is mere minutes from the Old Town city center, and there's even a playground across the street for the kids to have fun. Matsuhisa restaurant is a fantastic fusion of Japanese and Peruvian cuisine; make sure you try out the Black Cod, one of the best seafood dishes we've ever had! Ultimately we had an incredible time at the Mandarin Oriental and hope to be back soon!

The Mandarin Oriental is beautiful as always. The ambience, the service, all were absolutely amazing. The accessibility and all that was provided was clean, fast and precise. Room service was amazing. The Matsuhisa restaurant however was a bit under my standards as the staff seemed a bit overwhelmed with wrong orders and slight mistakes. Considering it was Oktoberfest, I was already lucky that they were doing their job! Of course the Mandarin Oriental is expensive to many but I would say it's worth it for the luxurious experience. Will be coming back again.