We visited this hotel this past weekend for the first time for a girlfriends Bachelorette get together. It was everyone first time stay at the hotel and it was lovely. The suite we were in was very large and the decor was beautiful. They have a safe on the lower level which is super interesting if your interested in history and architecture. The front desk was wonderful. Also, the desk was kind enough to send a beautifully crafted chocolates and cakes to the bride-to-be. The hotel is just a short walk away from fine dinning options i highly recommend the Marble room! The beds were super comfortable and bathroom very spacious. Lots to do and eat in the area. It was buzzing and lively close by perfect for a weekend getaway.

This isn't a terrible hotel, per se, but it is not even close to the typical Autograph Collection standard. My wife and I both stayed here for a wedding (thankfully using points...even as a "free" hotel stay, we unfortunately got what we paid for!). I will say that the hotel has a good location in Downtown Cleveland (although right across the street from the far nicer and much cheaper Kimpton Schofield hotel--some of the other wedding guests stayed there and only had raves for it). The hotel does have an interesting vibe, but it is trying a bit too hard to be "urban chic." Our main complaints are that the hotel room was HORRIFICALLY designed and impractical, and it is really showing a lot of wear despite being only 5 years old. Perhaps the biggest annoyance was that there was a light switch that controlled all of the lights in the room at once--so, there was no way to turn on the lights in the toilet closet in the middle of the night without turning on all of the room lights (probably the most idiotic hotel electrical design I have ever seen). As others have mentioned, the shower stall is almost right on top of the bed, giving no privacy. The shower door made such a loud "pop" every time it was opened that it felt as if the door was about to break off. There were USB ports and electrical sockets on only one side of the bed (because only one guest in a king-size bed could possibly have a cell phone to charge, apparently!). The vanity was small and cramped due to the use of a vessel sink. All the towels were stored in the toilet closet (ugh!). The bureau had an enormous plate-sized raised area where the cheap veneer had lifted off the top (probably from water damage of a plate left on it). This is definitely a party hotel, so the crowd gets rather rough at nights. Finally, our view out the window looked directly into a conference room of the adjacent building. Overall, a pretty terrible stay, especially for a hotel that costs as much as the Ritz and more than the superior Kimpton hotel that is right across the street.